Software Requirements

Visual C++

  • Visual Studio 2010
  • Visual Studio 2012
  • Visual Studio 2013
  • Visual Studio 2015
  • Visual Studio 2017
  • Visual Studio 2019

Download from Microsoft Visual C++ Downloads

Antivirus Safelist

The AGNES application will need the following directory safelisted in installed antivirus software.

Windows 


        C:\Users\AGNES\AppData\Local\Programs\AGNES-Connect
Copy to clipboard

Domain Safelist

AGNES will make connections to the following domains:

Copy to clipboard 

          https://login.agnes.live
https://home.agnes.live
https://join.agnes.live
https://agnes-connect.s3.amazonaws.com
relay.amdagnes.com
fonts.gstatic.com
fonts.googleapis.com

Clinician Side

Clinician Hardware

    • Processor: Core i5 2.0ghz or better [1]
    • Computer Memory: 8G
    • Soundcard: Realtek sound card (recommended) or comparable high quality sound processing unit for use with Interactive Stethoscope
    • Operating System: Windows 10 64-bit

Clinician Network Requirements

Network Quality
MetricRecommendedmaximum
Packet Loss< 1%3 %
Jitter< 15 ms20 ms
Latency< 50 ms150 ms
Network Speed
ServiceRecommendedMinimum
AGNES Vitals Connect5 Mbps3 Mbps
AGNES Connect25 Mbps5 Mbps

Firewall

Firewall traversal is facilitated by UPnP. The relay server uses EKE (Encrypted Key Exchange) to make secure connections over WebRTC. Ensure this protocol is permitted on the network. The relay server accepts connections on port 3478 using the TURN protocol.

Remote/Doctor Side

Remote Hardware

    • Computer Memory: 4G [2]
    • Operating System: Windows (any version), macOS 10.13 High Sierra or higher
    • Browser: latest Google Chrome

Remote Network Requirements

Network Quality
MetricRecommendedmaximum
Packet Loss< 1%3 %
Jitter< 15 ms20 ms
Latency< 50 ms150 ms
Network Speed
ServiceRecommendedMinimum
AGNES Vitals Connect5 Mbps3 Mbps
AGNES Connect25 Mbps5 Mbps

Footnotes

  1. ^

    Results may vary if you are using your own video conferencing software or if you have other software installed on the PC.

  2. ^

    For best results, use with AMD’s small form factor PC: i7 processor with 8G of memory.