Session Timeout
Session timeout controls the length of time before the system removes a user from a session due to inactivity. The user is navigated back to the Site Manager.
Below are instructions on how to change settings for a single portal. Learn how to change settings for an organization at
Navigate to Portal Settings
Open Site Manager
To edit this setting, the logged-in user account must have an administrator role.
Right-click the AGNES Connect icon in the system tray and select Site Manager.
Select Portals from the navigation bar
Click the ’≡’ icon in the top left of the Home Screen, and select Portals from the navigation bar. If the option is not available, ensure the logged in user account has the administrator role.
Select the Portal Name
Click the Portal name to access the settings for a particular portal.
Change the session timeout limit
Set how long the system waits before removing a user from a session and navigating them back to the Site Manager due to inactivity, in minutes.
Save Settings
Click the Submit button to save the settings.
