Session Linger

The Session Linger feature enables administrators to define the duration of inactivity before the system automatically purges a session. When the system purges a session, all session data is permanently deleted, and users are unable to rejoin the session.

This functionality is useful in situations where a user might drop signal intermittently or in an environment where a user has to switch access points.

Learn how to change settings for a single portal at Portal: Session Linger.

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This setting applies to all portals within the organization. Configuring this setting for a particular portal will override the organization-wide value.

The following instructions provide a step-by-step guide on how to configure this setting.

Open Site Manager

To edit this setting, the logged-in user account must have an administrator role.

Right-click the AGNES Connect icon in the system tray and select Site Manager.

Select Organization from the navigation bar

Click the ’≡’ icon in the top left of the home screen, and select Organization from the navigation bar. If the option is not available, ensure the logged in user account has the administrator role.

Select Session Linger Settings

Click the section labeled Session Linger.

Set Session Linger

Specify the preferred length of time (in seconds) to wait before the system purges an inactive session.

The default setting is five seconds.

Save Settings

Click the Submit button to save the settings.