Chat
Learn how to change settings for a single portal at
This setting applies to all portals within the organization. Configuring this setting for a particular portal will override the organization-wide value.
The following instructions provide a step-by-step guide on how to configure this setting.
Navigate to Organization Settings
Open Site Manager
To edit this setting, the logged-in user account must have an administrator role.
Right-click the AGNES Connect icon in the system tray and select Site Manager.
Select Organization from the navigation bar
Click the ’≡’ icon in the top left of the home screen, and select Organization from the navigation bar. If the option is not available, ensure the logged in user account has the administrator role.
Select Chat Settings
Enable or Disable Chat
By default, Chat is enabled. To disable Chat, deselect the box next to enabled.
Save Settings
Click the Submit button to save the settings.
