Timeout

Web Page Timeout controls the length of time before the system removes a user due to inactivity.

Below are instructions on how to change settings for a single portal. Learn how to change settings for an organization at Organization: Timeout.

Open Site Manager

To edit this setting, the logged-in user account must have an administrator role.

Right-click the AGNES Connect icon in the system tray and select Site Manager.

Select Portals from the navigation bar

Click the ’≡’ icon in the top left of the Home Screen, and select Portals from the navigation bar. If the option is not available, ensure the logged in user account has the administrator role.

Select the Portal Name

Click the Portal name to access the settings for a particular portal.

Select Timeout Settings

Click the section labeled Timeout.

Change the timeout limit

Set how long the system waits before logging out a user due to inactivity, in minutes. The default is fifteen minutes.

Save Settings

Click the Submit button to save the settings.