Timeout

Web Page Timeout controls the length of time before the system removes a user due to inactivity.

Learn how to change settings for a single portal at Portal: Timeout.

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This setting applies to all portals within the organization. Configuring this setting for a particular portal will override the organization-wide value.

The following instructions provide a step-by-step guide on how to configure this setting.

Open Site Manager

To edit this setting, the logged-in user account must have an administrator role.

Right-click the AGNES Connect icon in the system tray and select Site Manager.

Select Organization from the navigation bar

Click the ’≡’ icon in the top left of the home screen, and select Organization from the navigation bar. If the option is not available, ensure the logged in user account has the administrator role.

Select Timeout Settings

Click the section labeled Timeout.

Change the timeout limit for an Organization

Change the timeout limit

Set how long the system waits before logging out a user due to inactivity, in minutes. The default is fifteen minutes.

Save Settings

Click the Submit button to save the settings.